Policy
Shipping & returns
Draft for review. This page is a starting template and has not been reviewed by a legal professional. Items in [brackets] need your business details before launch.
Shipping
We ship to [list of countries or regions]. Orders are processed within [number] business days.
Shipping costs and estimated delivery times are shown at checkout. [Add carriers and any free shipping threshold.]
Returns
If you're not happy with your order, you can request a return within [number] days of delivery. Items must be [condition requirements].
To start a return, contact us with your order number. [Describe who pays return shipping.]
Refunds
Once we receive and inspect your return, refunds are issued to the original payment method within [number] business days.
Damaged or incorrect items
Please contact us within [number] days of delivery with a photo and your order number.